Email Delivery Guide
Never miss a DocOtto email
Add hello@docotto.com to your contacts or safe sender list to ensure your electronic forms arrive without delay.
Quickest method
Download our contact card and import it into your email. This works with most providers and takes just one click.
Step-by-step instructions
Choose your email provider below for specific instructions.
Gmail
- Open Gmail in your browser
- Go to Google Contacts (contacts.google.com)
- Click Create Contact
- Name:
DocOtto Forms - Email:
hello@docotto.com - Click Save
Gmail users can also click the contact card button above to auto-import.
Outlook / Office 365
- Open Outlook
- Go to Settings
- Find Junk Email or Safe Senders
- Add
hello@docotto.com - Save changes
Yahoo Mail
- Open Settings
- Click More Settings
- Open Filters
- Create a filter for
hello@docotto.com - Set to Deliver to Inbox
Apple Mail (iPhone / Mac)
- Open an email from
hello@docotto.com - Tap or click the sender address
- Choose Add to Contacts
- Save
Thunderbird
- Open a message from
hello@docotto.com - Right-click the sender
- Select Add to Address Book
- Save
General tip
Simply adding hello@docotto.comto your contacts works for most email providers. If you still have trouble receiving emails, check your spam or junk folder and mark messages from DocOtto as “Not Spam.”
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