Email Delivery Guide

Never miss a DocOtto email

Add hello@docotto.com to your contacts or safe sender list to ensure your electronic forms arrive without delay.

Quickest method

Download our contact card and import it into your email. This works with most providers and takes just one click.

Add DocOtto to Contacts

Step-by-step instructions

Choose your email provider below for specific instructions.

Gmail

  1. Open Gmail in your browser
  2. Go to Google Contacts (contacts.google.com)
  3. Click Create Contact
  4. Name: DocOtto Forms
  5. Email: hello@docotto.com
  6. Click Save

Gmail users can also click the contact card button above to auto-import.

Outlook / Office 365

  1. Open Outlook
  2. Go to Settings
  3. Find Junk Email or Safe Senders
  4. Add hello@docotto.com
  5. Save changes

Yahoo Mail

  1. Open Settings
  2. Click More Settings
  3. Open Filters
  4. Create a filter for hello@docotto.com
  5. Set to Deliver to Inbox

Apple Mail (iPhone / Mac)

  1. Open an email from hello@docotto.com
  2. Tap or click the sender address
  3. Choose Add to Contacts
  4. Save

Thunderbird

  1. Open a message from hello@docotto.com
  2. Right-click the sender
  3. Select Add to Address Book
  4. Save

General tip

Simply adding hello@docotto.comto your contacts works for most email providers. If you still have trouble receiving emails, check your spam or junk folder and mark messages from DocOtto as “Not Spam.”

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