How It Works

Two paths to closed deals.
One pipeline.

Pick how customers find you. Either way, you can build and share guided forms without expensive or complicated web development. Every reply lands in the same workspace with intake, contracts, payments, and follow-up built in.

Inbound

Customers find you

Publish branded guided forms anywhere customers search, scroll, or scan. They land on your form, fill it out, and enter your pipeline.

WebsiteQR codesSocialEmail signature

7 steps

BuildTemplatesLogicSubmissionPipelineLiving linkClose
See how Guided Flows work
Outbound

You reach customers

Send a guided flow to your customer list via email or SMS. Send to 1 or 1,000. Every reply enters the same pipeline.

Email blastSMSRecipient listsScheduled send

7 steps

Pick a flowAudienceComposeScheduleTrackingPipelineClose
See how Outreach Campaigns work
How it all comes together

DocOTTO helps organizations create guided intake flows that are easy to build and share to move people forward.

With smart logic, calculations, centralized intake data, and Living Links, you can collect the right information upfront, streamline your team's work, and create a better experience for the people you serve.

app.docotto.com / pipeline

Intake Pipeline

New

12

Reviewed

8

Awaiting Follow-Up

15

Completed

24

NameSourceStatus
Jordan SmithWebsiteNew
Taylor JohnsonAd CampaignReviewed
Alex BrownQR CodeAwaiting Follow-Up
Morgan LeeEmail CampaignNew
Casey WilsonSocial MediaCompleted

Your Progress

Active

We received your information

Review in progress

Next step: Quote sent

Review and sign

We're here to help!

Customer view and team view stay in sync.

Built for the way you work

Easy to create and share

Launch forms in minutes across websites, social media, email, QR codes, ads, and more.

No complicated web development

DocOTTO does the heavy lifting.

Smart logic and calculations

Ask the right questions, calculate totals, pricing, scores, or qualification details, and route automatically.

One place for everything

Intake, outreach, campaigns, inquiries, and service requests in a single organized pipeline.

Living Links for better follow-up

Give each person a branded status page with updates, next steps, and actions needed from them.

Common Use Cases

Client Onboarding

Member Onboarding

Service Requests

Appointment Preparation

Program Registration

Inquiry Forms

Lead Capture

Quotes

Eligibility Screening

General Intake Management

Start Free Trial

14-day free trial. No credit card required.

Both paths land here

One pipeline. Same close.

Whether your customers found you or you reached out to them, every reply lands in the same kanban. Same pipeline, same living link, same contracts and payments.

Live pipeline

Drag-and-drop kanban with custom stages.

Living link

Branded status page for every recipient.

Contracts & payments

Sign and pay from the same flow.

Ready to turn outreach into action?

Start capturing leads, guiding customers through smart intake, and automating every next step.