Your customers always know where they stand.
After submitting a form, every respondent gets a branded URL showing the real-time status of their submission. Submitted, under review, contract pending, signed, payment complete, fulfilled. No login required. No calls to your office asking “did you get it?”
Part of Guided Flows and Targeted Outreach.
One link. Six stages. Complete transparency.
The living link updates automatically as you work the submission through your pipeline. Your customer sees exactly what's happening without calling, emailing, or wondering.
A live status page. Branded as you. Updated by your work.
When you advance a submission in the pipeline, your customer's living link reflects it instantly. They don't need to log in. They don't need to email. They don't need to call.
The link surfaces what they need next: review and sign a contract, complete a payment, upload a missing document. Right at the active step. One tap, no hunting.
And the stage labels you choose are the labels they see. “Awaiting deposit,” “Scheduled for installation,” “Permit pending.” Your language, not generic statuses.
acmepool.com/track/abc123
Hi Sarah,
Here's the status of your service request.
Submitted
Mar 24, 9:14 AM
Your service request was received.
Under review
Mar 24, 10:02 AM
Maria is reviewing your request.
Contract sent
Mar 25, 11:30 AM
Your service agreement is ready.
Payment
After signing
Fulfilled
Scheduled Apr 5
The call you never have to take again
Same customer. Same form. Two completely different experiences.
Without living links
The status-call cycle
- Customer submits a form
- Hears nothing for 3 days
- Calls your office: "Did you get my form?"
- Your staff checks the spreadsheet
- "Yes, we got it. We're working on it."
- Customer calls again 2 days later
- Repeat until contract is signed
With living links
Self-service status, every time
- Customer submits a form
- Gets a branded status URL immediately
- Checks status: "Under Review"
- Status updates to "Contract Pending"
- Signs the contract from the same link
- Status updates to "Payment Complete"
- Zero calls to your office
Every industry. One outcome: less uncertainty.
Service businesses
400 customers submit seasonal service forms. Instead of calling your office, they check their status link. Your phones go quiet. Your team focuses on work, not status updates.
See Home ServicesEvents and venues
A couple inquires about booking your venue. They see their status move from “Submitted” to “Contract Pending” to “Confirmed.” They feel confident. You close the booking faster.
See Events & VenuesSchools and programs
Parents submit permission slips and see “Complete” on their status page. No more “did the school get it?” calls. Your admin assistant stops chasing. The board sees 100% compliance.
See Schools & ProgramsAutomatic. Branded. Zero setup.
Living links activate the moment a submission is created. The URL matches your branding. Stage updates happen automatically as you work the pipeline. You don't configure anything. It just works.
Auto-generated
Every submission gets a unique branded URL. No manual setup.
Real-time updates
Stage changes in your pipeline instantly reflect on the status page.
No login required
Customers click their link and see their status. Nothing to sign up for.
Give customers a clearer path from interest to done.
Living links come built into every guided flow. Start a free trial and your first respondent will see their status page automatically.
14-day free trial. Cancel anytime.